Take a look at our FAQ and see if you can find what you need! 


How do I track my order?

Your tracking number will be emailed to you when your order is being dispatched Please allow a couple of hours as sometimes orders are not scanned straight away. 

I am wondering if an out of stock item will be restocked?

If an item is out of stock please contact us via our contact form below and we will endeavour to reply to you asap to let you know if and when an item will be restocked. If you would like to be notified when an item is restocked, select the product and size you want and click on "Notify Me" to enter your email. 

How do I return an item?

If it doesn’t work out we gladly accept returns for unworn items in original condition with the tags still attached. 

Contact us at: byemilina@gmail.com

How much is shipping?

Shipping is free if you shop for 1000NOK. 

 How long will it take to pack and send my order?

We aim to post your order within 24 hours from when the order was placed and you will receive an email to let you know it’s been dispatched. During busy times such as holidays and sales, please allow up to 48 hours for your item to be shipped. Please note, we do not operate on weekends, so if you’ve ordered late on Friday or over the weekend, your order will not be dispatched until Monday. 

 I did not receive a confirmation email?

Depending on your settings and host, your mail may have been directed to a junk or ‘Promotions’ folder. Please check here first before submitting a contact form. Or contact us on our Email: Byemilina@gmail.com 

Eikenga 27,0579 Oslo
Email: Byemilina@gmail.com


For all enquiries, please submit a contact form and we will endeavour to get back to you.

Contact form